Charsfield Research and Advisory
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“IT contributes 30%, on average, to overall emissions” Gartner, March 2024

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Advisory Services

Strategic Advisory for Leaders

Our advisory services are tailored exclusively for C-suite and C-suite -1 executives and their leadership teams who seek to embed sustainability into their digital strategies. We understand that leaders are busy and require practical, high-impact solutions. CR&A focuses on delivering Eric's personal expertise, helping you accelerate strategic decisions, drive change across your technology supply chain, and leverage your procurement power for sustainable outcomes. As Vice Chair of TechUK’s Climate Council, a two-time Earthshot Prize nominee, and author of leading decarbonisation guides, Eric is uniquely positioned to provide tailored guidance that accelerates business growth, digital disruption, and decarbonisation, ensuring practical, implementable solutions.

Get in touch

Contact us today to learn more about our services and how we can help your digital strategy and transformation. We offer a variety of solutions that are tailored to meet the unique needs of each of our clients.

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A Framework for Success

Our approach begins with a proprietary framework for action, honed through extensive experience working with over 60 organisations across various industries. This framework is the result of practical insights and real-world successes, making it a powerful tool for driving sustainable digital transformation.


From this strong foundation, we tailor our approach to align with your specific needs and priorities. At the outset, we work closely with you to establish your ambitions and priorities, challenging you and your team to define a future-focused digital strategy that not only meets today’s demands but also positions you for tomorrow's opportunities.


Our clients exclusively have access to this comprehensive framework, which serves as the cornerstone of your digital strategy, delivering both accelerated competitive advantage and measurable sustainability outcomes. By engaging with us, you gain access to a proven, actionable roadmap that puts sustainability at the core of your digital transformation.


If you're ready to lead in your industry with a future-proof, sustainable digital strategy, let's start this journey together. Reach out to discover how our tailored, strategic framework can empower your organisation to innovate, excel, and make a lasting impact.

Defining Scope 3 Measurement

Organisations seeking to lead the next phase of sustainability and regulatory compliance must go beyond conventional carbon reporting. Scope 3 emissions—often the largest and most complex part of an organisation’s footprint—demand a more precise, standards-driven approach to measurement. Our new framework, aligned with the GHG Protocol Scope 3 standard provides a clear, actionable pathway to enhance Scope 3 Category 1 and Category 11 transparency.


Our framework introduces a structured, data-driven approach that enables organisations to:


  • Precisely quantify emissions from purchased goods and services (Category 1) using lifecycle analysis (LCA), industry-specific emission factors, and supplier-specific data integration.
  • Measure the full impact of sold products (Category 11) by incorporating real-world usage patterns, customer energy consumption data, and product end-of-life modelling.
  • Embed measurement into existing business processes, ensuring that sustainability data is captured at key decision points rather than as a retrospective reporting exercise.

The Definitive Guide to Best Practices

The Sustainable IT Best Practice Handbook is a practical, action-driven guide for organisations that recognise the urgent need to align IT with sustainability goals. As digital operations expand, so does their environmental impact—yet many businesses lack the frameworks to measure, manage, and reduce emissions effectively.


Covering everything from software efficiency and infrastructure optimisation to data management, responsible AI, and IT governance, this handbook provides a clear, structured approach to embedding sustainability into IT strategy and operations.


Tailorable to meet the needs of your organisation, it delivers the tools to embed sustainability into digital decision-making and drive measurable impact at scale.

Responsible Digital Leadership

Responsible Digital Leadership is the essential guide for leaders who want to embed sustainability in their digital strategies. This book provides practical frameworks, proven methodologies, and actionable tools to help organisations navigate the complex challenge of managing digital emissions, reducing resource consumption, and ensuring responsible digital growth.


Drawing from leading practices deployed across private, public, and regulated sectors, this handbook consolidates years of research and real-world implementation. The insights shared here are not theoretical—they are grounded in measurable outcomes and success stories that drive tangible change. It goes beyond compliance, revealing how responsible digital leadership can unlock cost efficiencies, foster innovation, and provide a competitive edge in a Net-Zero economy.


A Range of Tailorable Services

Leadership Advisory

Sustainable IT Strategies

Leadership Advisory

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 Provide guidance to senior leaders on how to integrate sustainability into digital strategies. Leaders can drive digital transformation with a sustainability-first mindset by shaping a vision that aligns technology and sustainability goals, helping decision-makers balance business growth with environmental and social responsibility.

Getting Started

Sustainable IT Strategies

Leadership Advisory

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 Provide practical, actionable steps for organisations just beginning their digital sustainability journey. From quick wins to laying the groundwork for long-term digital sustainability strategies, we can create the roadmap to get started.

Sustainable IT Strategies

Sustainable IT Strategies

Sustainable IT Strategies

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 Develop IT strategies that consider the entire lifecycle of technology—from procurement to disposal—with a focus on minimising environmental impact, including interlocking sustainability outcomes into technology roadmaps, establishing OKRs and KPIs. 

Decarbonisation Framework

Decarbonisation Framework

Sustainable IT Strategies

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 Develop a tailored framework that empowers organisations to act on their sustainability goals with clarity and purpose. This framework integrates with existing governance to ensure that sustainability is a core consideration across all digital (including AI) initiatives, providing structure and accountability for ongoing improvement.

Culture and Engagement

Decarbonisation Framework

Culture and Engagement

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 Lead or support the cultural transformation required to embed sustainability into an organisation’s DNA. Help foster a culture of sustainability by engaging employees at all levels, ensuring they understand the impact of digital operations on the environment and how they can contribute to reducing it.

Method Review

Decarbonisation Framework

Culture and Engagement

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 Assess and refine an organisation’s methods and practices to ensure they’re aligned with sustainable digital operations. Introduce methodologies that prioritise energy efficiency, ethical data use, and sustainable development practices to reduce waste and enhance long-term resilience.

Transformation Review

Product Differentiation

Transformation Review

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Conduct thorough reviews of digital transformation initiatives to ensure they are meeting sustainability objectives. Identify gaps and offer solutions to recalibrate projects toward more sustainable outcomes, regulatory preparedness, and driving long-term value for both the business and the environment.

Cost and Carbon

Product Differentiation

Transformation Review

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 Conduct a review and highlight areas where sustainable IT practices can go hand-in-hand with cost efficiency. Through energy optimisation, smart procurement, and resource management, organisations can reduce both operational costs and their environmental footprint, achieving a balance between profitability and responsibility.

Product Differentiation

Product Differentiation

Product Differentiation

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  Help guide organisations to create digital products that stand out not just for their functionality but for their sustainability credentials. Whether it’s reducing energy consumption, optimising resource use, or extending the lifecycle of digital products, turn sustainability into a competitive advantage.

Proposition Building

Proposition Building

Product Differentiation

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 Help build sustainability-focused digital decarbonisation propositions for IT services and consultancy firms to help maximise their service offerings based on a clear understanding of client needs and emerging regulatory pressures.

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